The Residential Tenancies Act 1997 distinguishes between urgent and non-urgent repairs. If a tenant or resident requests urgent repairs, the landlord or owner must respond immediately. View the full list of Urgent repairs in rental properties below.


  • burst water service

  • blocked or broken toilet system

  • serious roof leak

  • gas leak

  • dangerous electrical fault

  • flooding or serious flood damage

  • serious storm or fire damage

  • failure or breakdown of any essential service or appliance provided by a landlord or agent for hot water, water, cooking, heating, or laundering

  • failure or breakdown of the gas, electricity or water supply

  • any fault or damage in the premises that makes the premises unsafe or insecure

  • an appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted

  • a serious fault in a lift or staircase